Tag: 5 star review

Excellent rapid repair service delivered with a smile.

Excellent, efficient repair of my laptop was quickly completed by Malcolm. I was amazed and delighted to find this wonderful business had adapted their working practices to enable them to continue delivering their invaluable service in line with Covid-19 restrictions. Malcolm takes time to explain the fault and repair required too. I will be recommending HCS to my friends and family.

Susan

Calm sensible advice, got me up and running again in no time

Having to work from home because of the lockdown, I had to set up a home office. I started getting terrible network problems, which were impacting my ability to operate. The sort of issues that can lead to laptops, windows and random passers by being damaged! Thankfully, Malcolm was able to calmly talk me through to a solution. My network is up and running again and my blood pressure has returned to normal. Very grateful. If you have issues, try phoning here. I certainly plan to use HCS again.
Thanks Malcolm!

Bob

5 star service

Excellent customer service from Malcolm. He repaired a broken screen for us within 24 hours and that includes having to order and wait for the replacement screen delivery. A 5 star service for sure and highly recommended. You don’t get this kind of customer service very much these days

Jenni

Excellent service, very fast turnaround.

Had my PC in for data recovery and it was ready the next day, Malcolm couldn’t have been more helpful and was updated every step of the way via text message. Price was very reasonable, especially considering the fast turn around time and during drop off and pick up Malcolm provided a table to leave the computer on which had anti bacterial wipes so social distancing and general hygiene were observed. Home Computers Support will be my go to repair shop for any future repair requirements.

Craig

Exceptional service

I would absolutely recommend Malcolm at HCS to anyone. His communication and service is exemplary, and i would say his price considering this is lower than I expected and extremely affordable.
 
Not only did Malcolm help me speed up my laptop but he also arranged and managed a very sensitive forensic data retrieval with a 3rd party company. He dealt with this from start to finish for me taking any stress or anxiety about the process and outcome away.
Lauren

Tremendous service

Tremendous service. Malcolm restored life to my elderly laptop and it runs just like new. He gave great advice and nothing was too much bother to him. Very friendly, efficient and quick service and very reasonable cost. I would highly recommend HCS Dundee.

Katherine

Great service

Needed a quick visit at short notice to my elderly mum to reset her facebook portal; Malcolm made everything super easy, all done & arranged in one call. Mum was very happy with the service & great to know that we won’t need to stress in future if we need IT help again. Would definitely recommend.

Judith

EXCEPTIONAL CUSTOMER SERVICE.

Unfortunately my e mail account was hacked. The scammers were sending out false e mails daily, causing numerous issues. I had difficulty resetting the account but HCS helped me fix everything. They got to work immediately after I phoned and sorted the problem the same day. They also followed up 24 hours later to ensure I had no further issues. A brilliant service.

Bill