Tag: communication

Calm sensible advice, got me up and running again in no time

Having to work from home because of the lockdown, I had to set up a home office. I started getting terrible network problems, which were impacting my ability to operate. The sort of issues that can lead to laptops, windows and random passers by being damaged! Thankfully, Malcolm was able to calmly talk me through to a solution. My network is up and running again and my blood pressure has returned to normal. Very grateful. If you have issues, try phoning here. I certainly plan to use HCS again.
Thanks Malcolm!

Bob

Excellent service, very fast turnaround.

Had my PC in for data recovery and it was ready the next day, Malcolm couldn’t have been more helpful and was updated every step of the way via text message. Price was very reasonable, especially considering the fast turn around time and during drop off and pick up Malcolm provided a table to leave the computer on which had anti bacterial wipes so social distancing and general hygiene were observed. Home Computers Support will be my go to repair shop for any future repair requirements.

Craig

Exceptional service

I would absolutely recommend Malcolm at HCS to anyone. His communication and service is exemplary, and i would say his price considering this is lower than I expected and extremely affordable.
 
Not only did Malcolm help me speed up my laptop but he also arranged and managed a very sensitive forensic data retrieval with a 3rd party company. He dealt with this from start to finish for me taking any stress or anxiety about the process and outcome away.
Lauren